30 oct
|
Sunny Homes
|
Perú
About Us:
We are a Maryland-based home remodeling company specializing in kitchen and bathroom remodels, full renovations, roofing, flooring, siding, and concrete work. Our team is committed to quality workmanship, fair pricing, and an excellent customer experience from the first call to the final walkthrough.
Salary: $1,000 - $1,200 USD (monthly)
Key Responsibilities:
- Handle client intake by answering inbound calls and inquiries with a professional, friendly phone presence and gathering project details from new leads.
- Update and maintain the CRM with accurate lead, client, and project information.
- Set appointments and manage calendars for estimates, site visits, and team meetings.
- Support the Project Managers with scheduling, follow-ups, and day-to-day project coordination.
- Serve as the liaison between clients and the Project Manager, keeping clients updated on project progress.
- Perform quality control checks on projects and flag issues to the team.
- Purchase materials and supplies as needed for projects.
- Provide field support by coordinating with on-site crews as needed.
- Handle general administrative tasks to free up management for construction and sales.
Skills:
- Excellent phone etiquette with a warm, professional tone
- Hands-on experience with CRM tools and RingCentral (VoIP phones)
- Strong organization, time management, and calendar coordination
- Clear written and verbal communication in client-facing settings
- Detail-oriented, proactive, and reliable with follow-through
Qualifications:
- 2-3 years of experience in an admin, operations, or client intake role
- Real estate experience highly preferred
- Native or near-native English fluency
- Strong English communication (written & spoken)
- High-speed wired internet (200 Mbps minimum)
- Windows 10/11 or Mac, minimum 8GB RAM, i5 or equivalent
Setting: 100% Remote
Schedule: Monday to Friday - 8:00 am to 5:00 pm (EST)
📌 Admin & Client Service Associate (Perú)
🏢 Sunny Homes
📍 Perú