Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry. The company operates in more than 29 countries and provides multilingual customer service, including Spanish, English, French, Portuguese, German, Mandarin, and many other languages. Its core services include inbound customer support, outbound lead generation, direct response campaigns, and upselling on service calls. As a fully virtual organization, Grupo Noa International offers remote roles that support a diverse, general client base and a variety of industries.
Role Description This is a full-time remote role for a Spanish Interpreter at Grupo Noa International. The interpreter will provide real-time Spanish–English interpreting for customer service interactions, support calls, and direct response campaigns, ensuring accurate and culturally appropriate communication. Daily tasks include performing consecutive and, when needed, simultaneous interpretation during calls, translating short customer-facing messages, and clarifying information to avoid misunderstandings. The role involves collaborating with call center agents and supervisors, following client-specific protocols, and maintaining strict confidentiality and professional conduct.



The interpreter will also document key outcomes from calls and support quality assurance by adhering to performance and linguistic standards.
Qualifications

- Strong interpreting skills, including Interpreting and Simultaneous Interpretation across Spanish and English.
- Experience with specialized Language Services such as Medical Interpretation for healthcare-related calls.
- Ability to perform accurate Translation of short written or scripted materials when required.
- Native or near-native fluency in Spanish and excellent proficiency in English, both spoken and written.
- Demonstrated experience in customer service, call center, or contact center environments is preferred.
- Clear, professional phone presence and active listening skills, with the ability to remain calm under pressure.
- Reliable high-speed internet connection, a quiet workspace, and comfort working independently in a remote setting.
- Familiarity with interpreting ethics, confidentiality standards, and cultural competence in bilingual communication.
- High school diploma or equivalent required; additional training or certification in interpretation or translation is an advantage.

📌 Spanish Interpreter (Lima)
🏢 Grupo Noa International
📍 Lima