Job Title

Supervisor, Training (solo formadores y analistas de calidad con estudios universitarios)

Job Description

- The Supervisor Training assist with the analysis, scheduling and implementation of all classroom training in support of client programs to ensure superior workforce preparation.
- This position is responsible for cultivating client and departmental relationships resulting in reduced cost, continual performance improvement, and increased revenue.
- Responsible for the overall direction, coordination, and evaluation of the department.
- Develop a department of well-trained, competent professionals who continuously improve the organization and themselves.
- Conduct Train-the-Trainer sessions.
- Conduct quarterly one-on-ones with Trainers.
- Coordinate with the Quality Supervisor and Operations on consistency issues.
- Create and maintain consultant training schedule.Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultants.
- Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization.

Location

PER Lima - Avenida El Camino Real N195 Calle Santa Luisa

Time Type

Full time2026-12-01

Mission

Hi, we're Concentrix. We’re a integral technology and services leader that powers the brands of the future.



We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Experience the power of Concentrix.

EEO Statement

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

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📌 Supervisor, Training (solo formadores y analistas de calidad con estudios universitarios) (Lima)
🏢 Concentrix
📍 Lima