About the Opportunity

You’ll be on the front line of OKX’s VIP growth in Northeast Asia — building trusted relationships with high-value clients, delivering white‑glove service, and turning client insights into action. This is a role for someone who thrives on ownership of their own book of clients and wants to deepen their expertise in crypto markets and VIP client management.

What You’ll Be Doing

- Own and grow a portfolio of VIP clients in the NEA market, serving as their primary point of contact for product queries, service escalations, and account needs.
- Build rapport with new and existing clients through proactive outreach, regular check‑ins, and tailored support.
- Monitor key client behaviour and trading patterns; flag risks and opportunities to the wider team.
- Coordinate with internal teams (product, operations, compliance) to resolve client issues quickly and deliver a seamless experience.
- Support client acquisition through offline events, campaigns, and referral programmes.
- Maintain clean,



up‑to‑date client records and contribute to weekly reporting on portfolio health.
- Execute on team‑defined VIP service standards and escalation protocols.

What We Look For In You

- 4+ years of experience in client services, private banking, wealth management, or financial sales — preferably within an international financial institution.
- Track record of managing HNW or institutional client relationships end‑to‑end.
- Familiarity with trading platforms or crypto exchanges is a strong plus.
- Organised, detail‑oriented, and able to manage multiple client needs simultaneously without dropping the ball.

Perks & Benefits

- Competitive total compensation package
- L&D; programs and education subsidy for employees’ growth and development
- Various team building programs and company events
- More that we love to tell you along the process!

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📌 VIP Relationship Manager, Northeast Asia
🏢 P2P
📍 Asia