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Job details

Business type: Types of Jobs - Finance / Accounting
Job title :

Contract type: Permanent Contract

05/05/2026
Yes

Job summary

What is the opportunity?
CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe.
These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients.

The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Region: APAC
Working Hour: 9am - 6pm

Required: Japanese business language certified (JLPT N2) - capability to speak, read and write Japanese professionally.

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Supplementary Information

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including performance based bonuses, adaptable benefits, and competitive compensation.
Leaders who support your development through coaching and managing opportunities.
A world-class training program in financial services.




A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Geographical area

Asia, Malaysia

City

Bachelor Degree / BSc Degree or equivalent
An undergraduate or Master’s degree in Accounting, Finance, or other Business related field.
Level of minimal experience

1. 10 years

Experience

Typically 3 – 5 years of related experience in Client Servicing experience with operational experience in the product
Excellent communication (written and oral) in English and Japanese (JLPT N2 certified)

Required skills

What will you do?
Point of contact for servicing clients and interacting with the market and other providers
Govern overall service delivery to clients, drive improvement of service quality.
Perform proactive servicing for a designated portfolio of dedicated product base
Fostering a client centric mindset throughout the teams
Document opportunities, prioritize and lead enhancements to Client Experience, thereby support client satisfaction objective
Act as the main point of reference for Japanese language related interactions, internally and externally
Continuous improvement
Contributes to projects aimed at optimizing business performance (processes, equipment, information, systems, etc.)
Ethics, Compliance & CSR
Ensures the proper application of regulations in force and their operational within the Group.
Integrates the principles of the CACEIS Code of Conduct into its activities.
Ensures compliance with CACEIS policies,



standards and procedures.

Implements appropriate measures to prevent, detect and deter corrupt practices.

Others
Understand the business line/'s strategic objectives and decisions, and translate them into coordinated action plans.
Work as a team to understand strategic vision, its short- and long-term and adhere to it.

Technical skills required

Good knowledge about Fund/Trust Industry and Financial Markets in general.
Prior exposure to Operational Risk and the corresponding risk monitoring tools.
Technical skills and proficiency in MS Office applications including PPT, Excel, Word, and Outlook.
Prior exposure to client query management and monitoring tools.
Operational experience in more than one product line

Languages

General information

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Entity (duplicate)

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.

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Postúlate en Kit Empleo: kitempleo.pe/empleo/wifn2

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