(V460) | Customer Service Representative

(V460) | Customer Service Representative

23 dic
|
Insight Global
|
Florida

23 dic

Insight Global

Florida

Desired Skills and Experience *



- 1+ year CSR experience



- call center experience



- great phone presence



- 60-100 calls per day



- proficient with Word and Excel (internal system- Genesis)



Plusses



Day-to-Day *



A client in the Sarasota, FL area is looking for a remote CSR to join their team. They are looking for an enthusiastic individual with great phone presence and the ability to multi-task to assist the company in building and maintaining relationships with clients and members over the phone.



• Greet customers warmly while identifying customers’ needs, clarify information, research every issue and provide solutions and/or alternatives



• Provide accurate,

valid and complete information by using the right methods/tools



• Follow communication procedures, guidelines and policies



• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution



• Utilize computer technology to handle high call volumes



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https://www.kitempleo.pe/empleo/9387203/v460-customer-service-representative-florida/?utm_source=html

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