[T-694] - Case Manager & Supportive Services Specialist

[T-694] - Case Manager & Supportive Services Specialist

10 oct
Alpha Project For the Homeless
San Diego

10 oct

Alpha Project For the Homeless

San Diego

Job Description

Under the direct supervision of the Program Director, the position will be responsible for providing case management to clients and will work closely with Property Management to fill vacant units through CES. Will work closely with community partners to schedule and maintain various onsite supportive services for the residents.


- Provide case management to clients;

- Work closely with Property Management and RTFH to fill vacant units through referrals from the CES;

- Assist matched clients and their Case Managers with the application process, communicating all necessary information and documents that will be needed;

- Complete intakes and exits for clients upon move-in and move-out;

- Provide ongoing support and case management to ensure retention including coordinating, and scheduling appropriate client services with external medical, behavioral health, dental, legal, housing, and social/recreational activities to meet clients needs;

- Schedule on-site supportive services with various community partners, and create new partnerships to bring services on-site as needed;

- Maintain appropriate documentation regarding client’s progress, services received and special incidents in individual resident case files, complete annual assessments as needed;

- Communicate and adhere to program policies and procedures and model professional rapport with all clients;

- Ensure compliance with organization, contractual, local/state/federal mandates, including confidentiality laws;

- Perform other duties as assigned by the Program Director.


- BA/BS in Social Work or comparable discipline;

- 1-2 years’ experience in Case Management working with vulnerable populations, including those with mental illness and/or chronic medical conditions;

- Knowledge of Microsoft Office (Outlook, Word, Excel);

- Knowledge of HMIS preferred;

- Ability to work independently and manage time effectively;

- A positive attitude that is flexible and adaptable to a changing environment;

- Strong organizational skills;

- Individuals with lived experience are strongly encouraged to apply.

Alpha Project is a nonprofit 501(c)(3) human services organization that serves over 4,000 men, women, and children each day. Services offered include affordable housing, residential substance abuse treatment, supportive housing for people with special needs, basic and emergency services for the homeless, transportation assistance, mental health counseling, employment training, preparation and placement, emergency shelter, HIV/AIDS, education, outreach and prevention, and community services.

Founded in 1986 as a simple project offering work opportunities for homeless men, today Alpha Project operates numerous programs serving over 4,000 people daily. The agency has created over 600 units of affordable rental housing projects and has sponsored homeownership programs. Recognized nationally by President George Bush as the country’s 185th Point of Light, Alpha Project empowers its clients to take personal responsibility for solving problems.

The mission of the Alpha Project is to empower individuals, families, and communities by providing work, recovery, and support services to people who are motivated to change their lives and achieve self-sufficiency. The agency’s many programs are available to all persons in need regardless of race, creed, color, ethnicity, national origin, religion, gender, or sexual orientation.

Alpha Project strives not to manage homelessness, but rather to end it for its clients by offering jobs, not handouts, respect not pity and empowerment not control. We provide the homeless with the tools they need to be the very best they can be.

Each program offered by the Alpha Project focuses on assisting participants to attain their own optimal level of independence. For most of our program participants, successful completion of our programs will mean complete and permanent independence through education, employment, sobriety, and stability. For those clients with special needs, our programs maximize their own potential and support as much independence as possible. All of our clients regardless of their history are encouraged, supported, and assisted in reaching their maximum potential with dignity and respect.

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