(PYY257) - Field Service Engr II

(PYY257) - Field Service Engr II

20 may
|
Honeywell
|
Lima

20 may

Honeywell

Lima

Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will achieve revision and correction of work instructions and customer-facing training guides used by field installation specialists. You will drive continuous improvement initiatives in the processes related to field services and product development. You will lead cross-functional groups to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will act as an escalation point for Field Service Specialists, Service Engineers, and other stakeholders.





Key Responsibilities



- Validate customer request

- Providing engineering maintenance support to existing customers

- Educate customer and field technicians

- Write documentation used by field technicians

- Ensure Right and Fast Delivery

- Answering customer queries

- Supporting HPS sales team

- Liaising with the LSS team

- Reporting and status updates as to the current support to HPS customers



YOU MUST HAVE



- Bachelor's degree, or equivalent. Some experience in the field.

- Min 3 years of engineering experience as a customer support specialist

- Good command of English

- Travel 75% of the Time



WE VALUE



- Previous industry experience

- Previous technical/installation experience

- Previous customer service experience

- Good written and oral communication

- Advanced Degree

- Good presentation skills



Additional Information



- JOB ID: HRD119000

- Category: Customer Experience

- Location: Avenida Canaval y Moreyra #340,Lima,LIMA,01,Peru

- Relocation Tier:

- Band: 03

- Referral Bonus: 1300

- Requisition Type: Standard Requisition

- US Citizenship:

- FLSA Statement:

- FLSA CODE: Nonexempt





- Nonexempt

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.pe/empleo/8277809/pyy257-field-service-engr-ii-lima/?utm_source=html

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