XO-98 Bilingual Customer Service (Advanced English) 24X7 Availability required / Lima and Trujillo ONLY / All benefits according to law!

XO-98 Bilingual Customer Service (Advanced English) 24X7 Availability required / Lima and Trujillo ONLY / All benefits according to law!

20 may
|
Teleperformance
|
Lima

20 may

Teleperformance

Lima

Teleperformance, part of a GPTW Company 2020, want bilingual agents to provide customer service for users of a Luxury Car Rental Service





- Requirements





High school graduate



English Level: B2+ or above (Fluent Speaking and very good writing)



Resident of Lima or Trujillo



15Mbps minimum internet speed (LAN Cable direct connection REQUIRED)





- Competencies and Specific Skills:





Communication skills



Customer orientation (Empathy)



Problem resolution



Attention to detail





- Responsabilities:





Demonstrates highly comprehension and use of the english language.



Demonstrates accurate and professional customer service on time.





Maintains a professional attitude and represents the company in a positive way.



Demonstrates proper knowledge and use of departmental resources, policies and procedures.



Responds to messages on the phone, chat and email queues.



Maintains acceptable call times and email handling time, while remaining friendly and informative.



Maintains productivity and quality standards.



Actively search for solutions and identify trends for the appropriate staff, including possible solutions or suggestions



Demonstrates the sense of urgency appropriate for client responses.





- Benefits:





S/. 1600 salary + bonus (according to performance)



All benefits (AFP, vacations, CTS, gratification, Essalud, etc)



Nice work enviroment



Corporate discounts

El anuncio original lo puedes encontrar en Kit Empleo:
https://www.kitempleo.pe/empleo/8277685/xo-98-bilingual-customer-service-advanced-english-24x7-availability-required-lima-and-trujillo-only-all-benefits-according-law-lima/?utm_source=html

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