[PNB-233] | Business Relationship Manager WACAM

[PNB-233] | Business Relationship Manager WACAM

13 feb
Mondelēz International

13 feb

Mondelēz International


Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work closely with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Business Services.

How you will contribute

You will serve as the point of contact for issues and challenges that arise in the processes used in the shared services team and/or with third-party suppliers. In addition, you will support internal and external continuous improvement initiatives and manage business projects through to completion.

You will also provide business consultancy and manage operational processes by ensuring that key performance indicators and performance management targets are met, and by sharing best practices and taking responsibility in the super key user community.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

- Shared services in a global environment

- Building and maintaining effective partnerships with internal stakeholders and suppliers

- Customer service and effectively leading relationships with demanding customers

- Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills

- Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or “emergency” situations

- Using data to make recommendations and decisions

- Key performance indicators, managerial reporting, forecasting and budgeting

More about this role

Job specific requirements:

- Ownership mindset Embrace 'local first', not 'local only' mentality – lead for ‘end to end’ outcomesMake decisions with speed and convictionBuild a sustainable advantage for long-term goals Reliably delivers outcomes by focusing on metrics

- Growth mindset Challenges the status quo to consistently raise the barPromotes learning from intelligent breakdownsCreates an environment of giving, seeking & acting on regular

- Agile mindset Puts the consumer at the center of our universeEmpowers and puts trust in teams, as they are the new heroesEncourages an approach of experimentation; testing & learning over perfectionUnderstands that an agile organization is flexible and efficient

- Planning and delivery a planning to achieve the vision and dealing with the challenges along the way

- People management à motivating teams (indirect) to work towards the vision.

- Persuasion & influence (sales capability) à Encouraging others to help you achieve your vision by demonstrating its advantages.

- Strategic business thinking à Owner mindset and business vision orientedKnowledge of business processesHigh level of understanding of Value chain and Supply chainCommunication skills in English & Spanish (required)

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy

Business Unit Summary

WACAM is Mondelez International’s Latin America presence with 1,700 wonderful people proudly representing a diversity of cultures and nationalities. WACAM includes 12 countries—Colombia, Ecuador, Peru, Chile, Bolivia, Panama, Costa Rica, Nicaragua, Honduras, Guatemala, El Salvador, and the Dominican Republic—and the U.S. territory of Puerto Rico. We make and distribute our global brands and local jewels such as Choco-Soda, Doña Pepa, Coronitas and Cua-Cua to over 190 million discerning consumers.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type

RegularRelationship ManagementGlobal Business Services

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