Director, Quality Operations, Apparel Function: Quality Operations, General Product Supply

Location:
Bangladesh – Dhaka

Reporting to: Quality Operations, Sr. Director

How You Will Make a Difference

As Director, Quality Operations, you will lead quality operations strategy, governance and continuous improvement across the assigned product category. You will ensure consistent execution of VF quality standards, certification programs, standard operating procedures and brand requirements across regions and vendor partners. You will partner with Brand and Distribution Center Quality, Product Development, Sourcing, Technical, Product Stewardship and Planning teams to improve product quality, operational efficiency and total cost of quality. You will use metrics, analytics and factory performance insights to prioritize action, strengthen accountability and enable informed business decisions in a cross-functional, multicultural and matrix environment.

What You Will Do

Quality Strategy & Governance

Own quality operations priorities for Apparel and ensure category-relevant standards are translated into effective factory and vendor practices across diverse knitted, woven and technical product collections. Translate the global Quality Management strategy into clear category priorities, operating plans, roles, decision rights and measurable outcomes. Lead Apparel quality operations and partner with regional Quality Management teams to develop, implement and govern consistent SOPs, certification requirements and continuous improvement practices. Drive harmonization and standardization of quality working practices across Apparel to support One VF ways of working, while respecting brand, product, material and market requirements. Anticipate emerging quality, manufacturing,



consumer and market trends that may affect the category, and recommend appropriate changes to strategy, standards, capabilities or operating models.

Process Improvement & Analytics

Use factory scorecards, KPIs, analytics and risk indicators to identify trends, prioritize resources, strengthen accountability and drive sustained improvement in defect rates and total cost of quality. Lead structured problem-solving and preventive quality improvement across product development, commercialization and manufacturing processes. Establish effective operating and review rhythms, remove cross-functional roadblocks, simplify workflows and encourage experimentation and continuous improvement. Contribute to functional budget and resource planning, and deploy people and capabilities against the highest-priority quality opportunities.

Apparel Technical Quality & Risk Management

Bring strong knowledge of Apparel manufacturing, materials, patterns, construction and production processes to risk assessment, root-cause analysis and preventive action. Lead the resolution of Apparel testing, product standards, workmanship, fit, construction and manufacturing-process issues by coordinating the appropriate technical and cross-functional expertise. Partner with Quality, Product Development, Sourcing, Technical, Product Stewardship,



Planning and Distribution Center teams to resolve quality risks and ensure products meet specifications and applicable standards. Lead the strategic resolution of complex quality and business-practice issues, balancing consumer, brand, operational, cost and risk considerations.

Vendor Certification & Capability Development

Direct the execution and ongoing calibration of the Vendor Certification Program to ensure consistent adherence to VF and brand standards. Evaluate source-base quality capability and capacity, identify gaps and improvement opportunities, and support vendor capability building aligned with Apparel sourcing and allocation strategies. Strengthen vendor quality capability by providing clear technical direction, manufacturing guidelines, preventive controls and improvement expectations. Promote a Quality First mindset and Speak Up culture with associates and vendor partners, encouraging early escalation, transparent dialogue and timely resolution.

Strategic Partnership & Cross-Functional Collaboration

Partner closely with Apparel Product Supply, Brand Product Development, Sourcing, Materials Development, Technical Design, Product Stewardship, Planning and Distribution Center Quality teams to integrate quality requirements throughout product development, commercialization and production. Act as a strategic business and thought partner across Quality Management, Apparel Technical, Sourcing, Product Supply and other key stakeholder groups to align priorities and achieve shared quality and business objectives.

How You Will Lead (VF Leadership Expectations)

- Set clear direction by connecting team priorities to broader VF, Product Supply and Quality Management strategy; clarify ownership, expectations an

📌 Director, Quality Operations, Apparel (Asia)
🏢 Vf
📍 Asia