A bilingual nursing professional (English-Spanish) is needed to provide personalized telephone support to elderly patients of a U.S.-based healthcare organization.

Role objective

A bilingual nursing professional (English-Spanish) is needed to provide personalized telephone support to elderly patients of a U.S.-based healthcare organization.

Provide quality care in which every patient feels heard, supported, and respected.

Key responsibilities

- Contact elderly patients by phone to remind them of upcoming medical appointments and pending tests.
- Coordinate patient transportation to help ensure attendance at scheduled appointments.
- Listen attentively to patients' concerns, needs, and personal stories.
- Provide courteous, patient, and personalized service.
- Follow up on pending coordination requests.

Qualifications

- Bachelor's degree in Nursing.
- Advanced proficiency in English and Spanish, spoken and written.
- Knowledge of medical terminology in both languages.
- Excellent communication and active listening skills.
- Empathy, patience,



and a service orientation.
- Organization and reliability.
- Previous experience working with elderly patients.

Employment conditions

- Hybrid position, mostly remote (based in Peru).
- Formal employment under Peru's MYPE labor regime.
- Monthly base salary: PEN S/ 2,200.
- Additional monthly bonus of PEN S/ 300, guaranteed for the first three months.
- Initial monthly compensation: PEN S/ 2,500.

After the first three months, the bonus will be evaluated based on the established performance criteria and results.

Working schedule

12:00 p.m. to 9:00 p.m. (Peru time), equivalent to 9:00 a.m. to 6:00 p.m. (California time).

Candidate profile

We are looking for a professional who understands that each call is with a person who requires attention, patience, and understanding, with the ability to listen and the sensitivity to build patient trust.

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