As Product Owner & Project Manager for Field Service, you are responsible for field service applications within the myPlant Maintenance product suite. Your current focus is Field Service Management (FSM-INNIO) and Field Service Debrief (FSD). You combine the product owner's responsibility for vision, backlog and value with the project manager's drive for delivery, rollout and stakeholder alignment. You translate the needs of field service engineers, service planners and service management into prioritized, well-refined features and make sure they are delivered on time and adopted globally. The role requires experience in software or multinational environments, strong skills in digitalization and AI, and effective communication with general teams.
What INNIO offers you:
An innovative and international working environment
Flexible working time model (depending on position and role)
Health We Care program – including company sports activities
Moving cost support for new employees in accordance with policy
Good connections to public transport – station in direct proximity
Transportation cost support in accordance with policy
One of the best canteens in the area with healthy and various meals
Attractive location in the heart of the Alps with various outdoor sports and leisure possibilities
Your Responsibilities:
Product Ownership:
Own the product vision, roadmap and backlog of your applications, aligned with INNIO's Digital Strategy and the myPlant platform; contribute to the further evolution of the Maintenance suite, including new applications and capabilities
Gather and consolidate requirements from field service, service operations, regions and other stakeholders; run workshops and process analyses, also to identify AI potential
Prioritize the backlog based on business value, customer impact and effort




Write and refine epics and user stories with clear acceptance criteria together with the developers; act as the Product Owner in the scrum team and accept delivered results
Define and track KPIs (e.g. adoption, data quality, time saved etc.) to measure the value of features
Manage interfaces between the applications and to adjacent systems (e.g. Salesforce, Oracle EBS, other myPlant apps) and third-party software together with the responsible owners
Project Management and Delivery
Lead cross-functional projects and releases for your applications from scope definition to go-live, within time, budget and scope
Plan and coordinate testing (UAT) and rollout to regions, including training material, communication and release notes
Manage risks, dependencies and change, and drive adoption and sustainability of the implemented solutions
Prepare status reports and update stakeholders on all organizational levels
Coordinate resolution of Level 3 support tickets and keep product documentation up to date
Your Profile:
Bachelor's or Master's degree in Computer Science, International Business, Engineering or related
Min. 5 years of experience in software companies or multinational industries with demonstrable results
Experience as Product Owner and/or Project Manager in agile (scrum) software development, ideally for mobile or field service applications




Understanding of field service and maintenance processes (service orders, work reporting, spare parts) and ideally of the INNIO service business
Ability to break down business needs into clear user stories and technical requirements, and to challenge solutions together with developers
Passionate about digitalization, AI and software development
Excellent communication skills with global, virtual teams and senior leadership
Analytical, structured and detail-oriented while keeping the big picture; able to manage competing priorities
Strong team player, inclusive and open-minded, with a high say/do ratio
Presence on site in Jenbach is required for 50% of the working time
At INNIO, we offer an attractive compensation package that is above the collective agreement for the metal industry. Your qualifications and experience will be considered in an open dialogue during the recruiting process to ensure a market-competitive compensation package.
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Bachelor's or Master's degree in Computer Science, International Business, Engineering or related
Product ownership, Project management, Agile / Scrum, AI, Digitalization, Stakeholder communication
Own the product vision, roadmap and backlog of applications; align with the Digital Strategy and the Maintenance suite., Gather requirements from field service, service operations and regions; run workshops and process analyses., Prioritize backlog based on business value and effort; write epics and user stories with clear acceptance criteria., Lead cross-functional projects and releases from scope to go-live, within time, budget and scope., Plan testing (UAT) and rollout to regions, including training material and release notes., Manage risks, dependencies and change; drive adoption and value realization.

📌 Digital Transformation Project Manager - Field Service (M/F/D) (Perú)
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