?Join NTT DATA — One of the World's Leading IT Services Companies With more than 140,000 professionals across 50+ countries, NTT DATA is transforming businesses and improving lives through technology. We're looking for passionate IT professionals who are eager to grow in a dynamic, global, and collaborative environment. ? ? We're Hiring | Technical Support L1 (B2–C1 English) ?

Location:
Trujillo, Lima, or Arequipa, Peru ? Schedule: Rotating 24/7 shifts ? Employment Type: Full-time ? International support environment ?

What You'll Do
• Provide Level 1 technical support and incident resolution.
• Register, monitor, and manage incidents using ticketing tools.
• Support infrastructure environments (Windows, Linux, and Unix).
• Provide basic support for cloud platforms such as AWS, Azure, or GCP.
• Communicate effectively with users in both Spanish and English.
• Escalate incidents to higher support levels when required. ✅ What We're Looking For
• At least 1 year of experience in technical support or server administration (required).
• Knowledge of Windows and Linux/Unix environments.
• Experience with ticketing tools such as ServiceNow, Jira, Remedy, or similar.
• Basic to intermediate knowledge of cloud platforms (AWS, Azure, or GCP).




• Fluent spoken English (B2–C1) — required.
• Availability to work rotating 24/7 shifts.
• Residence in Trujillo, Lima, or Arequipa. ? We Value Professionals Who Are
• Customer-oriented.
• Strong problem-solvers under pressure.
• Effective communicators with both technical and non-technical audiences.
• Collaborative team players with strong incident escalation judgment. ?

What We Offer
• ? Indefinite-term contract from day one.
• ? 100% company-covered EPS and oncological insurance.
• ? Food allowance card (Pluxee).
• ? Additional paid days off beyond statutory vacation.
• ? Continuous training and certification opportunities.
• ? Career growth within a leading integral IT consulting company.
• ? Exposure to large-scale national and international projects. ✨ At NTT DATA, every voice matters. We are committed to building an inclusive workplace where talent is valued regardless of gender, age, disability, sexual orientation, or any other personal characteristic. ? Ready to take the next step in your IT career? Apply today or share this opportunity with someone who could be a great fit ?

📌 Technical SupportEnglish speakers (Lima)
🏢 NTT DATA Europe & LATAM
📍 Lima