- Listen to tenant concerns, issues and questions; identify and assess tenant needs to achieve satisfaction
- Build sustainable relationships and trust with tenants through open and interactive communication
- Provide accurate, valid and complete information by using the right methods or tools
- Handle tenant complaints, provide appropriate solutions and alternatives within the time limits, also follow up to ensure resolution
- Keep records of tenant interactions, process tenant accounts and file documents
- Take the extra mile to engage tenants and develop revenue tenants for long‑term business

QUALIFICATIONS :

- Minimum Diploma or Bachelor Degree from any major
- Minimum 2 years of experience in the same field (key account executive, marketing, or sales).
- Having experience in the e-commerce or startup industry (Shopee, Tokopedia, Lazada, and etc).

#J-18808-Ljbffr




Diploma or Bachelor’s degree
Communication, Customer service, Relationship building, Problem solving
Listen to tenant concerns, issues and questions; identify and assess tenant needs to achieve satisfaction., Build sustainable relationships and trust with tenants through open and interactive communication., Provide accurate, valid and complete information by using the right methods or tools., Handle tenant complaints, provide appropriate solutions and alternatives within the time limits, also follow up to ensure resolution., Keep records of tenant interactions, process tenant accounts and file documents., Take the extra mile to engage tenants and develop revenue tenants for long-term business.

📌 Tenant Development Representative (TDR) (Asia)
🏢 Fresh Factory
📍 Asia