?Join NTT DATA — One of the World's Leading IT Services Companies

With more than 140,000 professionals across 50+ countries, NTT DATA is transforming businesses and improving lives through technology.

We're looking for passionate IT professionals who are eager to grow in a dynamic, integral, and collaborative environment. ?

? We're Hiring | Technical Support L1 (B2–C1 English)

? Location: Trujillo, Lima, or Arequipa, Peru

? Schedule: Rotating 24/7 shifts

? Employment Type: Full-time

? International support environment

? What You'll Do

- Provide Level 1 technical support and incident resolution.
- Register, monitor, and manage incidents using ticketing tools.
- Support infrastructure environments (Windows, Linux, and Unix).
- Provide basic support for cloud platforms such as AWS, Azure, or GCP.
- Communicate effectively with users in both Spanish and English.
- Escalate incidents to higher support levels when required.

✅ What We're Looking For
- At least 1 year of experience in technical support or server administration (required).
- Knowledge of Windows and Linux/Unix environments.
- Experience with ticketing tools such as ServiceNow, Jira, Remedy, or similar.
- Basic to intermediate knowledge of cloud platforms (AWS, Azure, or GCP).




- Fluent spoken English (B2–C1) — required.
- Availability to work rotating 24/7 shifts.
- Residence in Trujillo, Lima, or Arequipa.

? We Value Professionals Who Are
- Customer-oriented.
- Strong problem-solvers under pressure.
- Effective communicators with both technical and non-technical audiences.
- Collaborative team players with strong incident escalation judgment.

? What We Offer
- ? Indefinite-term contract from day one.
- ? 100% company-covered EPS and oncological insurance.
- ? Food allowance card (Pluxee).
- ? Additional paid days off beyond statutory vacation.
- ? Continuous training and certification opportunities.
- ? Career growth within a leading global IT consulting company.
- ? Exposure to large-scale national and international projects.

✨ At NTT DATA, every voice matters. We are committed to building an inclusive workplace where talent is valued regardless of gender, age, disability, sexual orientation, or any other personal characteristic. ? Ready to take the next step in your IT career?

Apply today or share this opportunity with someone who could be a great fit! ?

📌 Technical SupportEnglish speakers - LIMA
🏢 NTT DATA Europe u0026 Latam
📍 Lima