- Drive B2C productivity performance including revenue achievement and go-to-market activities.- Lead and monitor sales agent performance to achieve sales and conversion targets.- Manage commercial operations across Branch, Regional, and Territory levels.- Design, evaluate, and optimize racing schemes and sales incentive programs- Monitor and improve sales quality through scoring systems, chat evaluations, and roleplay assessments.- Develop and execute learning & development programs for sales teams.- Conduct regular training, coaching, and performance calibration sessions for sales teams.- Analyze business performance, identify commercial opportunities, and recommend strategic improvements.- Support B2B business initiatives and monitor regional B2B performance execution.- Conduct periodic PnL reviews and provide insights to improve profitability and operational efficiency.- Collaborate with cross-functional teams including operations, marketing, training, and management to achieve company targets.- Prepare commercial reports, performance dashboards, and strategic recommendations for management review.- Ensure alignment between commercial strategy, execution, and business objectives.Job Descriptions- Drive B2C productivity performance including revenue achievement and go-to-market activities.- Lead and monitor sales agent performance to achieve sales and conversion targets.- Manage commercial operations across Branch, Regional, and Territory levels.- Design, evaluate, and optimize racing schemes and sales incentive programs- Monitor and improve sales quality through scoring systems, chat evaluations,



and roleplay assessments.- Develop and execute learning & development programs for sales teams.- Conduct regular training, coaching, and performance calibration sessions for sales teams.- Analyze business performance, identify commercial opportunities, and recommend strategic improvements.- Support B2B business initiatives and monitor regional B2B performance execution.- Conduct periodic PnL reviews and provide insights to improve profitability and operational efficiency.- Collaborate with cross-functional teams including operations, marketing, training, and management to achieve company targets.- Prepare commercial reports, performance dashboards, and strategic recommendations for management review.- Ensure alignment between commercial strategy, execution, and business objectives.Job Requirements- Bachelor's degree in Business, Management, Marketing, Communication, or related field.- Minimum 3-5 years of experience in Sales, Commercial, Business Development, or Revenue Operations.- Experience handling multi-region or territory commercial operations is preferred.- Strong understanding of B2C sales strategy, sales productivity, and incentive scheme management.- Experience in training, coaching, and sales performance development.- Strong analytical skills with experience in performance monitoring and PnL review.- Familiar with KPI management, sales quality evaluation, and performance scoring systems.- Excellent leadership, communication, and stakeholder management skills.Able to work in a fast-paced and target-driven environment.- Strong problem-solving and strategic thinking abilities.- Proficient in Google Workspace, Microsoft Office, and sales reporting/dashboard tools.- Experience in education, edutech, or service industry is a plus.#J-18808-Ljbffr

📌 Consumer & Channel Strategy Lead (Asia)
🏢 Ruangkerja
📍 Asia