Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry with multilingual customer support. The company provides services in a wide range of languages, including English, Spanish, French, Portuguese, German, Mandarin, and many others.

Grupo Noa

International currently handles customer service calls in over 29 countries, supporting diverse clients and markets. The organization specializes in inbound customer service, outbound lead generation, direct response campaigns, and upselling during service calls, offering team members exposure to dynamic, customer-focused work in a global environment.

Role Description The Spanish Medical Interpreter (Full Time/OPI) role is a remote position responsible for providing accurate and professional over-the-phone interpretation between Spanish and English for medical encounters. Day-to-day tasks include facilitating real-time communication between patients and healthcare professionals, ensuring that medical information, instructions, and questions are conveyed clearly, ethically, and confidentially. The interpreter will manage calls from various medical settings, apply appropriate medical terminology, and maintain neutrality while supporting understanding and informed decision-making.

Additional responsibilities may involve clarifying language nuances, following company protocols for call handling, and documenting interactions as required by clients.



This is a full-time role that requires consistent availability, punctuality, and adherence to established schedules.

Qualifications

- Strong skills in Medical Interpretation and Interpreting, with the ability to facilitate clear, accurate communication between Spanish and English speakers.
- Proficiency in Translation and Simultaneous Interpretation for medical and healthcare-related conversations.
- Solid knowledge of Medical Terminology in both Spanish and English, with the ability to use terms correctly and explain them when needed.
- Fluency in spoken and written Spanish and English, with excellent listening, comprehension, and communication skills.
- Prior experience as a medical interpreter, healthcare call center representative, or similar role is strongly preferred.
- Familiarity with confidentiality standards, ethical practices, and regulations related to patient information (e.g., HIPAA or equivalent).
- Reliable high-speed internet, a quiet remote work environment, and comfort with using call center and communication software.
- Strong customer service skills, including patience, empathy, professionalism, and the ability to remain calm in urgent situations.
- Ability to work full-time with adaptable schedules, including evenings, weekends, or holidays as required by client needs.
- Relevant training or certification in medical interpreting or healthcare communication is a plus.

📌 Spanish Medical Interpreter (Full Time/OPI) (Perú)
🏢 Grupo Noa International
📍 Perú