Remoto: Teletrabajo

Job title: Import/Export Administration CoordinatorLocation: Austria / USExperience: 7+ yearsACCOUNTABILITIES:- Create Import and Export shipments in GTM based on documents received and trade data provided by Import/Export Specialist.- Monitor key shipment status including customs cleared, delivered, proof of delivery (POD) received, and temperature data received.- Follow up with brokers/couriers as needed and update shipping log to reflect the latest status.- Use a standardized checklist to ensure all required documents (e.g., CI/PL, permits, licenses, CoA, temperature data, etc.) are collected and uploaded to GTM- Add new partner data into GTM (e.g., Shipper, Consignee, Broker, Sites)- Run monthly reports from GTM (e.g., shipments by drug program/study, vendor, lane,



country).- Monitor the team/group Outlook inbox for new shipment requests and other inquiries.- Log new shipment requests into GTM and/or the shipment request log according to defined procedures.- Send standardized acknowledgement and status emails to requestors using agreed templates.- Maintain an incidents log for shipment issues (e.g., broker/courier errors, customs holds, documentation errors, temperature excursions).- Assist with creating new business process documents and work instructions related to integral import/export operations.- Update and maintain existing business process documents based on input from subject matter experts.- Strong attention to detail and ability to execute consistently using checklists and defined procedures.- Strong Microsoft Excel skills (e.g., managing trackers/logs, filters/sorts; pivot tables preferred).- Strong written communication skills for customer-facing email updates using templates.- Ability to prioritize multiple shipment requests and maintain accurate, up-to-date logs in a remote work environment.- Must be able to handle evolving tasks while maintaining high quality results.- Must be able to recognize potential conflicts and escalation when necessary.#J-18808-Ljbffr

📌 Import/Export Administration Coordinator (Requena)
🏢 SIRO
📍 Requena