At Corvus Talent Consulting, we are looking for a Customer Service Agent to join a leading U.S.-based medical courier company specializing in transportation services for hospitals, clinics, laboratories, and pharmacies. We are seeking a highly organized, proactive, and reliable professional who can multitask efficiently, respond quickly, and demonstrate a strong commitment to long-term employment.

Responsibilities

- Respond to customer emails and incoming calls promptly and professionally.
- Coordinate with drivers to monitor deliveries, verify shipment details, and provide status updates.
- Prepare, process, and book shipment airbills accurately.
- Follow up on paperwork and ensure all required documentation is completed.
- Maintain accurate records and update shipment information in internal systems.
- Communicate with customers and internal teams to resolve inquiries and operational issues.
- Handle multiple administrative and operational tasks simultaneously while maintaining accuracy and efficiency.

Requirements

- Advanced English proficiency (written and spoken) – required.
- Previous experience in customer service, logistics coordination, administrative support, or related positions.
- Proven ability to multitask, prioritize responsibilities,



and work efficiently in a fast-paced environment.
- Quick response times and excellent communication skills.
- Strong organizational skills, attention to detail, and problem-solving abilities.
- Professionalism, punctuality, reliability, and a strong sense of responsibility.
- Ability to work independently, meet deadlines, and maintain consistent performance.
- Commitment to a stable, long-term working relationship.
- Proficiency in Microsoft Office and digital communication tools.
- Reliable laptop/computer, stable internet connection, and a quiet workspace.
- Must be based in Lima, Peru.

Benefits

- Monthly salary: USD 1,200.
- Additional USD 100 monthly healthcare credit.
- 100% remote position.
- Full-time opportunity with a U.S.-based company.
- Supportive and collaborative international work environment.
- Long-term stability and professional growth opportunities.
- Exposure to international logistics and medical courier operations.

Schedule: Monday through Friday, 6:00 a.m. to 2:30 p.m. (Eastern Time), including a 30-minute lunch break. Employment Type: Full-Time.

Sueldo: S/.2,500.00 - S/.3,000.00 al mes

Lugar de trabajo: Empleo presencial

📌 Customer Service Agent (Lima)
🏢 Gigante Print
📍 Lima