06 nov
|
Grupo Noa International
|
Lima
06 nov
Grupo Noa International
Lima
Company Description Grupo Noa International is a premier virtual call center serving the international direct response industry. The company operates in a multilingual environment, supporting languages such as English, Spanish, French, Portuguese, German, Mandarin, and many others.
Grupo Noa
International currently answers customer service calls in over 29 countries, providing inbound customer service, outbound lead generation, and upselling on service calls. The organization focuses on high-quality, remote language-based services, offering team members the opportunity to work with diverse clients and cultures.
Role Description This full-time remote role for a Medical Interpreter – Spanish involves facilitating clear and accurate communication between Spanish-speaking patients and healthcare professionals. The interpreter will provide real-time medical interpretation during phone or virtual consultations, ensuring that medical histories, symptoms, diagnoses, and treatment plans are conveyed accurately and confidentially.
Daily tasks include performing consecutive and, when appropriate, simultaneous interpretation, clarifying terminology, and maintaining patient confidentiality in accordance with applicable regulations.
The interpreter may also support written translation of simple medical documents or patient instructions and collaborate with healthcare staff to improve communication workflows. The role requires consistent availability, adherence to schedules, and professional, empathetic interaction with patients and medical teams.
Qualifications
- Strong skills in Medical Interpretation and Interpreting, with experience in healthcare or clinical settings.
- Proficiency in Simultaneous Interpretation for fast-paced medical conversations when required.
- Ability to provide accurate Translation and Language Services for Spanish and English in medical contexts.
- Native or near-native fluency in Spanish and excellent command of English, both spoken and written.
- Knowledge of medical terminology, procedures, and patient confidentiality standards (e.g., HIPAA or local equivalents).
- Previous experience in remote interpreting or call center environments is highly beneficial.
- Strong listening skills, emotional resilience, and the ability to remain neutral and professional in sensitive situations.
- Reliable high-speed internet connection, a quiet workspace, and comfort using call center and communication software.
- Relevant certification in medical interpreting or formal training in interpretation/translation is preferred.
📌 Medical Interpreter - Spanish (Lima)
🏢 Grupo Noa International
📍 Lima