06 nov
|
Ohuman Consulting
|
Perú
06 nov
Ohuman Consulting
Perú
? WE ARE HIRING | Operations Coordinator
? Location: Remote – Peru (Only for PERU residents)
? Schedule: Monday to Friday | 8:00 AM – 5:00 PM or 9:00 AM – 6:00 PM (U.S. Eastern Time)
? Salary: PEN 4,040 – 4,250 monthly
? Seniority: Junior (1–3 years)
? Job Type: Full Time
? Open Positions: 1
About the Role
We are looking for an organized and proactive Operations Coordinator to support a U.S.-based wellness company. You will coordinate partners, influencers and mystery shoppers, support HR and administrative processes, and help keep daily operations and customer service running smoothly.
Key Responsibilities
Partner Outreach & Affiliate Management
- Identify and engage local U.S. wellness businesses, such as salons and massage therapists.
- Manage partner outreach, onboarding and relationship management.
- Track affiliate referrals and keep ongoing communication to drive engagement.
Influencer Coordination
- Source and onboard local influencers in target clinic markets.
- Coordinate appointments and align treatment schedules with influencers.
- Monitor content commitments and make sure required posts go live during the treatment period.
- Follow up proactively on any missed deliverables.
Mystery Shopper Program
- Source and schedule mystery shoppers for quality control.
- Coordinate shopper appointments with clinic and nursing schedules.
- Verify completed visits and ensure reports are submitted on time.
HR & Administrative Support
- Assist with new hire onboarding documentation.
- Maintain accurate employee records and HR files.
- Support general administrative tasks for the U.S.-based team.
- Maintain operational trackers, reports and internal documentation.
Operations & Customer Service
- Assist with customer calls, messaging and appointment scheduling during peak hours.
- Provide operational support to maintain high service levels.
- Support special projects and operational initiatives as assigned.
- Ensure timely follow-up and completion of all tasks.
Requirements
- 2 years of experience in Operations, Administration, Coordination, Project Support or similar roles.
- Advanced English, both written and spoken.
- Strong organizational, time-management and multitasking skills across multiple workflows.
- Proficiency in Microsoft Office and/or Google Workspace.
- Comfortable communicating via email, phone calls and social media platforms.
- Strong attention to detail, accuracy in administrative processes and the ability to work independently with limited supervision.
- Full-time availability with direct overlap with U.S. Eastern Time business hours.
Nice to Have
- Experience with influencer, affiliate or partnership programs.
- Experience in wellness, healthcare, aesthetics or clinic environments.
- Customer service or appointment scheduling experience for U.S. clients.
? Apply now and join a fast-paced, dynamic team!
📌 Operations Coordinator (Perú)
🏢 Ohuman Consulting
📍 Perú