Develop a department of well-trained, competent professionals who continuously improve theorganization and themselvesConduct Train-the-Trainer sessionsConduct quarterly one-on-ones with TrainersCoordinate with the Quality Supervisor and Operations on consistency issuesCreate and maintain consultant training scheduleCultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultantsCoordinate the maintenance and development of training workbooks and other training tools used by the Training organization
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Develop a department of well-trained, competent professionals who continuously improve the organization and themselves.,



Conduct Train-the-Trainer sessions., Conduct quarterly one-on-ones with Trainers., Coordinate with the Quality Supervisor and Operations on consistency issues., Create and maintain consultant training schedule., Cultivate a close working relationship with Training Manager(s), Training department personnel, Operations, and other Convergys managers, supervisors and consultants., Coordinate the maintenance and development of training workbooks and other training tools used by the Training organization.

📌 Supervisor, Training (solo formadores y analistas de calidad con estudios universitarios) (San Juan de Lurigancho)
🏢 Concentrix
📍 San Juan de Lurigancho