Are you ready for your next career step under the Portuguese sun?
We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon . This full-time opportunity comes with a relocation package included , making your transition smooth and supported from day one.
In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.
Your Responsibilities
- Assist customers via phone, email, and chat in German
- Handle inquiries with professionalism and empathy
- Resolve issues and guide users with provided solutions
- Work with internal teams to ensure a smooth customer experience
Language Requirements
- German: C2
- English: B2
Work Schedule
- Monday to Saturday (including bank holidays)
- 08:00 AM 06:00 PM (Portuguese time)
- Days off: Sunday + 1 rotational day per week
What We Offer
- Relocation Package (for candidates moving from outside Portugal):
- Flight reimbursement up to 400 after 6 months of employment (economy class)
- Room in a shared apartment for up to 12 months (rent 280/month, all bills included and directly deducted from salary)
- Daily meal allowance provided to support your lunch expenses
- Monthly transport support to make your commute easier
- Health Insurance : Available from day 1 (with a small monthly contribution); fully covered after 6 months of employment
Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.
Apply now to begin your new journey in Portugal!
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Strong communication skills, Empathy, Problem-solving
Assist customers via phone, email, and chat., Resolve customer issues and provide solutions., Collaborate with internal teams for a better customer experience.
📌 Customer Support Specialist German Speaker (Loreto)
🏢 Cross Border Talents
📍 Loreto
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