Brand Representative - K11 Art Mall, Hollister

Job Description:

Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You’ll Do:

- Customer Experience:Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
- Sales Floor Maintenance:Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
- Cash Wrap Operations:Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
- Online Orders:Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

Qualifications

- Ability to create a welcoming and inclusive customer experience.
- Comfort working in a dynamicenvironment, balancing customer engagement and operational tasks.
- Strong organizational skills and attention to detail.
- Reliability and commitment to consistent attendance.

Our Benefits & Perks

As an Abercrombie & Fitch Co. (A&F; Co.)



associate,you’llbe eligible toparticipatein a variety of benefit programs designed to fit you and your lifestyle. A&F; is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you!

- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU

Company Description

Abercrombie & Fitch Co. (A&F; Co.) is a general, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

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Customer service, Adaptability, Attention to detail, Attendance reliability
Provide warm, welcoming service and offer product guidance., Maintain a clean, visually consistent sales floor., Process purchases, returns, and exchanges accurately., Support omni-channel orders including pick-up and ship-from-store.

📌 Brand RepresentativeArt Mall, Hollister (Asia)
🏢 Cartier (Richemont)
📍 Asia