We work with smart, nice, driven people in solving complex problems and building products to improve Indonesia's logistics.
- Receive and process orders from customers
- Act as a liaison for order allocation with the operations team
- Bridge communication for shipment status updates and monitoring
- Facilitate shipment documentation and billing processes
- Handle customer inquiries and complaints promptly and effectively
- Coordinate with internal teams to ensure smooth operations and customer satisfaction
Requirements
- Minimum Diploma (D3) or Bachelor’s degree (S1) in any major (preferably Management, Communication, or Logistics)
- Strong communication skills (both verbal and written)
- Detail-oriented, proactive, and service-oriented
- Familiar with digital tools (Excel, Google Sheets, CRM, or internal systems)
- Able to work in a team and under pressure
- Experience in customer service or logistics is a plus
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Diploma (D3) or Bachelor's degree (S1)
Communication, Detail-oriented, Proactive, Customer service, Logistics, Teamwork, Pressure handling, Digital tools
Receive and process orders from customers., Act as a liaison for order allocation with the operations team., Bridge communication for shipment status updates and monitoring., Facilitate shipment documentation and billing processes., Handle customer inquiries and complaints promptly and effectively., Coordinate with internal teams to ensure smooth operations and customer satisfaction.
📌 Customer Service (Asia)
🏢 Logisly
📍 Asia