Company Description

Bary Tech is a multinational professional services company specializing in IT services and consulting, with offices across Europe and Asia, including Germany, Austria, Belgium, the Netherlands, France, Romania, India, and Bangladesh. The company supports clients’ digital transformation through comprehensive offerings in IT infrastructure, managed services, cloud solutions, security, and software development.
Bary Tech also delivers advanced silicon design and verification services, helping bring semiconductor designs to market efficiently. With a strong integral presence and commitment to excellence, Bary Tech empowers organizations to optimize their technology landscape and achieve long-term business growth.

More information about services and solutions is available at https://barytech.com/services.

Role Description

The Information Technology Support Specialist role is a full-time, on-site position based in Leonding. The specialist will provide front-line technical support for desktop computers, peripherals, and standard software, resolving incidents and service requests in a timely manner.
Day-to-day responsibilities include diagnosing and troubleshooting hardware and software issues, managing user accounts and access, and escalating complex problems when necessary. The role involves supporting help desk operations,



documenting solutions, maintaining inventory of IT assets, and contributing to continuous improvement of support processes.

The specialist will collaborate with local and global IT teams to ensure reliable, secure, and efficient IT services for all users.

Qualifications

- Strong Technical Support and Help Desk Support skills, with experience handling user requests and incident management.
- Proficiency in Troubleshooting and resolving issues related to desktop computers and standard office applications.
- Solid understanding of Information Technology fundamentals, including operating systems, networks, and basic security practices.
- Ability to work on-site in Leonding and provide hands-on support for hardware, software, and peripheral devices.
- Relevant education or certifications in IT (e.g., computer science, information systems, CompTIA A+, or equivalent) are preferred.
- Strong communication skills, customer-focused mindset, and ability to collaborate with cross-functional teams.
- Organized approach to documentation, asset management, and adherence to IT policies and procedures.
- Experience in multinational or consulting environments and knowledge of ITIL-based service processes are a plus.

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📌 Information Technology Support Specialist (Iquitos)
🏢 BaryTech Deutschland
📍 Iquitos