Bin Yaber Driving Institute L.L.C ·14 Oct, 2026

BUSINESS DEVELOPMENT - Branches & Registration Centers- BYDI

Salary Range

AED 7,000 - AED 8,000/ month

Job Type

Permanent

Experience

2-3 years

N/A

Nationality

Any

- Supervise day-to-day activities of branch and registration counters to ensure smooth and efficient operations.
- Ensure full compliance with RTA standards, company policies, and management directives.
- Coordinate with Compliance Officer for audits, inspections, and timely corrective actions.
- Monitor and ensure proper documentation, file handling, and system updates (FMS).
- Oversee issuance of licenses, permits, and registration processes in line with regulatory requirements.
- Manage, guide, and monitor branch staff performance and productivity.
- Conduct regular briefings, on-the-job training, and performance reviews.
- Ensure staff adherence to customer service standards and operational procedures.
- Handle staff scheduling, attendance, and deployment across branches as per business needs.
- Ensure achievement of monthly sales targets and KPIs for the branch.
- Monitor individual and team performance; take corrective actions where required.
- Drive upselling of services, promotions, and packages.
- Ensure no more than three months of underperformance annually for the branch.
- Ensure a high standard of customer service at all touchpoints.
- Maintain and achieve a 4.8-star Google Review rating for the branch.
- Handle escalated customer complaints and ensure timely resolution.
- Monitor customer feedback and implement improvement measures.




- Review and submit Branch Weekly Consolidated Reports and daily operational reports.
- Ensure accuracy and completeness of customer records, lead management, and file tracking.
- Monitor lead attachments, unpaid files, and non-contacted files with proper follow-up.
- Liaise with Fleet, Transport, Training, and other departments for smooth operations.
- Ensure timely scheduling of classes, transport, and customer requirements.
- Attend monthly meetings, training sessions, and management reviews.
- Ensure adherence to QHSE policies and procedures across the branch.
- Promote a safe and compliant working environment.
- Support audits and implement corrective/preventive actions.
- Support management in process improvements and operational efficiency initiatives.
- Handle branch escalations and critical situations.
- Perform any additional duties assigned by management.
- Any other task as and when assigned by the immediate superior

Leadership & Team ManagementCustomer FocusSales & Target OrientationProblem Solving & Decision MakingCommunication SkillsCompliance & Attention to Detail

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Leadership, Team Management, Customer Focus, Sales & Target Orientation, Problem Solving & Decision Making, Communication Skills, Compliance & Attention to Detail
Manage, guide, and monitor branch staff performance and productivity., Conduct regular briefings, on-the-job training, and performance reviews., Ensure staff adherence to customer service standards and operational procedures., Handle staff scheduling, attendance, and deployment across branches as per business needs.

📌 Supervisor-Branches/Registration centers (Asia)
🏢 Frappe
📍 Asia