- Develop annual & monthly learning priorities, conduct structured Training Needs Analysis, manage end-to-end training projects

- Design & deliver training material (product knowledge, skincare, makeup artistry, brand story, consultation and service-standard training) to beauty advisor according to brand activity calendar and guidelines

- Deliver sales and service capability programs covering customer journey, consultation techniques, product recommendation, cross-selling, upselling, objection handling, and building long-term customer relationships

- Perform training needs analysis regularly together with Sales, Marketing, and HR to identify gaps in skills, knowledge, and behaviour, especially in BA productivity and brand execution

- Conduct regular counter visits and on-the-job coaching to observe BA performance, provide immediate, specific, and constructive feedback

- Develop and update training tools & content (PowerPoint decks, playbooks, checklists, videos, quizzes, e-learning modules) and ensure alignment with general and local brand guidelines

- Support recruitment & assessment BA, Makeup Expert, Promotor, and related field recruitment through structured competency-based interviews (technical test / demo makeup and basic psychological/behavioural assessment relevant to the role)

- Work closely with Brand, Sales, and Marketing teams to support new product launches, campaigns, and in-store activation through tailored training programs

- Evaluate learning effectiveness through quantitative and qualitative measures (attendance, quiz score, BA certification, post-training performance, sales uplift where applicable) and recommend improvement actions





- Ensure all training and assessment activities are delivered in a professional, timely, and cost-conscious manner, in accordance with company policies and procedures

Qualifications:

- Diploma or Bachelor’s Degree in any discipline. (Cosmetology, Beauty Therapy, Psychology, Education, Communication, Hospitality, or a related field is advantageous)

- At least 4–7 years of working experience as Trainer in beauty field/ cosmetic brands

- Additional certification in Makeup Techniques, Cosmetology, Beauty Therapy, or Sales/Training certification is a plus

- Proven experience designing and delivering training programs end-to-end—not only facilitating materials prepared by others

- Demonstrated experience handling Beauty Advisors across multiple stores, areas, channels, or national coverage

- Strong knowledge of makeup artistry and complexion techniques

- Familiarity with retail KPIs such as Conversion, SPH, AUS, IPT, sales productivity, and category performance

- Strong facilitation, presentation, coaching, and stakeholder‑influencing skills

- Strong working proficiency in written and spoken English

- Strong proficiency in Microsoft PowerPoint and Excel; familiarity with LMS, virtual training platforms, or digital learning applications is an advantage

- Willing and able to travel frequently across Indonesia





- Familiarity with traditional and modern training methods (mentoring, coaching, e-learning, on-the-job/in classroom/ online training, workshops & simulations, digital tools)

- Natural Influencer; one that always challenges the norm to drive through creative solutions and has the commerciality to ensure we are maximizing our business portfolio at all times

- Dynamic, creative, and commercially minded; able to connect training content with business results and field reality

- Passionate and curious about skin care, makeup, beauty trends, and lifestyle updates

- Fluent in English both verbal and written

- Excellent in computer literate (Ms. Office Programs, especially Power Point)

#J-18808-Ljbffr
Diploma/Bachelor's degree
Facilitation, Presentation, Coaching, Stakeholder influence, English proficiency, Retail training, Product knowledge
Develop annual and monthly learning priorities and conduct training needs analysis., Design and deliver training material on product knowledge, skincare, and brand storytelling., Deliver sales and service capability programs covering customer journey and upselling., Work with Sales, Marketing, and HR to identify skill gaps and improve BA productivity., Provide on-the-job coaching and feedback during counter visits., Create and update training tools (PPT, playbooks, videos, e-learning)., Support recruitment and assessment of BAs, Makeup Experts, and Promoters., Collaborate with Brand, Sales, Marketing on launches and in-store activation., Evaluate training effectiveness using attendance, quizzes, and performance data., Ensure training activities align with policies and cost considerations.

📌 CORPORATE TRAINING EXECUTIVE (Asia)
🏢 PT Tempo Scan Pacific Tbk
📍 Asia