German Speaking Video Streaming Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in sourcing multilingual professionals for elite roles, ensuring both career growth and cultural enrichment for our candidates.

Job Overview

We are currently looking for motivated individuals to join our team as German Speaking Video Streaming Customer Experts. This German Speaking Video Streaming Customer Experts position in Greece is an adecuado opportunity for those looking to advance their career in the general streaming entertainment industry while enjoying the vibrant lifestyle of the Mediterranean.

Key Responsibilities
- Provide high-quality technical support to users of a leading global streaming platform
- Assist customers with subscription management, account billing, and device troubleshooting
- Navigate streaming-specific software to resolve content playback and app connectivity issues




- Maintain a deep understanding of the platform's content library and service features
- Act as a brand ambassador, ensuring a premium user experience for every customer
- Collaborate with international teams to enhance streaming service performance and user retention
- Report recurring technical bugs to specialized engineering departments within the streaming infrastructure

Requirements
- Native or fluent German (spoken and written)
- Valid EU passport (mandatory)
- Strong interest in the streaming platforms industry and digital media
- Professional communication skills with a customer-centric mindset
- Basic technical aptitude for troubleshooting streaming applications on various devices
- Resilient, positive, and adaptable to a dynamic remote working environment within Greece

Benefits

What We Offer
- Competitive Monthly Salary
- 2 Extra Salaries Per Year (13th and 14th salary)
- Fully Paid Training programs to exce

📌 German Speaking Video Streaming Customer Experts (Trujillo)
🏢 Mercier Consultancy MD
📍 Trujillo