Join our team and be part of a US-based law firm that makes a difference from the beginning to the end of the legal process.

The hours for this position are from 8AM to 6PM CST, 5 days a week

Requirements

-Take incoming calls, emails and texts, and determine if the potential new client meets the firms criteria for the particular advertised tort.

-Articulate the value proposition, overcome objections, and, if qualified, persuade the lead that their best chance of achieving the desired result is by retaining our firm.

-Schedule appointments as necessary for client call backs.

-Respond, engage, and qualify all leads and inquiries in a timely and determined manner.

-Hold intelligent and engaging conversations by phone, email, text, and other tools that are determined to be effective (i.e. meeting customers where they are).

-Have a firm grasp on our client contract to address all client questions.

-Develop an expert and constantly evolving understanding of the torts we are advertising.

-Ensure that everyone who contacts the firm for help is better off for having done so.

-Set our attorneys up for success with new clients by gathering pertinent information and entering it into our CRM.

-Work with your lead to continue honing your qualifications skills based on their feedback and subject matter expertise.





-Maintain and run accurate reports and share insights specific to your KPIs, which include but are not limited to conversion rates, appointments scheduled, and appointment show rates.

-Never stop learning about our business, clients, our services, competitors, and how they tie together.

Qualifications

-Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence

-Track record of meeting and exceeding goals.

-Naturally curious and passionate; a lifelong learner.

-A consistent, high-energy attitude with a strong, self-driven sense of motivation

-The ability to deal with and thrive on objections and rejection on a daily basis

-Positive attitude

-A team player who serves as a bridge between our offices.

Benefits

-Immediate inclusion into payroll from day one (regular payroll).

-Legal social benefits (CTS, bonuses, profit sharing).

-Partial coverage of EPS health insurance.

-Career advancement opportunities.

-Annual evaluations.

-Potential performance bonuses.

-Occasional extraordinary bonuses.

-Paid holidays and vacation time.-Requerimientos- Educación mínima: Técnico años de experiencia

Idiomas: Español ,Inglés

Palabras fundamental: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide

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