Location: Remote - JapanWorking Hours: Monday-Friday, Japan Standard Time (JST)Start Date: ASAP - ideally OctoberContract Duration: 10 months, with a strong possibility of extensionLanguages: Japanese & EnglishIndustry: Pharmaceutical / Life Sciences

About the Role

We are seeking an experienced SAP Extended Warehouse Management (EWM) Business Process Consultant to support a integral pharmaceutical organisation's SAP EWM shared-services function across multiple sites in the US, Europe, and APAC.

The successful candidate will provide business-process expertise, functional SAP support, user consultation, end-user training, issue resolution, and operational process governance for warehouse and supply-chain operations.

Acting as a key bridge between business users and IT, the consultant will help ensure the effective and efficient operation of warehouse processes supported by SAP EWM.

This is a business-process-focused role, requiring someone who can work closely with warehouse, supply chain, quality, manufacturing, and IT stakeholders.

The ideal candidate will combine strong SAP EWM functional knowledge with excellent business-process understanding and stakeholder management skills, and will be comfortable operating within a regulated pharmaceutical/life-sciences environment.

Key Responsibilities

- Provide functional and business-process support for SAP EWM across global warehouse and supply-chain operations.
- Act as a key point of contact between business users, IT teams, and SAP support teams.
- Analyse and resolve SAP EWM incidents, process issues, and user queries.
- Support the investigation of root causes and identify sustainable process or system improvements.
- Translate business requirements into practical SAP EWM solutions and functional specifications.
- Support enhancements,



change requests, testing, releases, and continuous improvement initiatives.
- Provide expert guidance on warehouse processes including:
- Inbound receiving and putaway
- Outbound delivery, picking, packing, and shipping
- Internal warehouse movements and replenishment
- Inventory management and stock accuracy
- Physical inventory processes
- RF/mobile warehouse transactions
- Warehouse monitoring and exception handling
- Warehouse task and warehouse order processing

- Support integration and business processes across SAP EWM, MM, PP, and QM.
- Work closely with warehouse, supply chain, manufacturing, quality, and business operations teams to understand process requirements and operational challenges.
- Deliver end-user training, process guidance, and user consultation.
- Develop and maintain process documentation, work instructions, and training materials where required.
- Support testing activities, including test preparation, execution, defect analysis, and business-user acceptance testing.
- Identify opportunities for process optimisation, standardisation, and automation.
- Contribute to operational governance and ensure SAP-supported processes align with business and regulatory requirements.
- Support global teams across US, EU, and APAC sites while working primarily within Japan business hours.
- Ensure appropriate consideration of GxP, compliance, validation,



and regulated-process requirements within the pharmaceutical/life-sciences environment.

Required Experience & Skills

- SAP EWM
- 7+ years of overall SAP experience, with at least 5+ years of hands-on SAP EWM experience.
- Strong functional knowledge of SAP EWM warehouse processes.
- Proven experience across:
- Inbound and outbound processing
- Putaway and picking
- Internal warehouse movements
- Replenishment
- Inventory management
- Physical inventory
- RF/mobile processes
- Warehouse monitoring
- Exception handling
- Warehouse task/order management

- Strong understanding of SAP EWM integration with MM, PP, and QM.
- Experience supporting production and/or manufacturing-related warehouse processes is highly desirable.
- Experience troubleshooting EWM process and integration issues.
- Ability to translate business requirements into SAP functional solutions.
- Experience supporting incidents, defects, enhancements, and change requests.
- Strong understanding of end-to-end warehouse and supply-chain business processes.

Business Process & Stakeholder Management

- Strong business-process orientation with the ability to understand operational requirements beyond SAP configuration.
- Proven experience working directly with warehouse and supply-chain users.
- Ability to act as a trusted advisor and bridge between business stakeholders and IT.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder-management capabilities.
- Comfortable working with geographically distributed/global teams.
- Ability to explain complex SAP processes clearly to non-technical business users.
- Experience delivering end-user training and supporting user adoption.
- Strong documentation and process-mapping skills

📌 EWM Business Process Consultant - Japan (Asia)
🏢 Red Commerce Schweiz
📍 Asia