KEY RESPONSIBILITIES
The Project Manager reports to the Manager of Operations, as part of Questel’s Language Solutions Team, and will run assigned projects on a day-to-day basis. This role is also responsible for successfully organizing, managing, and delivering projects that meet the quality, time, and cost requirements of the clients’ business objectives. You will be involved in but not limited to the following activities:
-Develop project workflows and identify key steps to ensure linguistically accurate, culturally adapted, and compliant translations; ensure correct workflows are used based on quality and product.
-Participate in client meetings for project kick-off, status updates, and post-mortems, as well as in the planning of corrective and preventive actions.
-Disseminate project requirements and ensure projects are on time, on budget, to specification, at the agreed level of quality.
-Communicate and collaborate with internal teams to ensure client expectations and requirements are fulfilled and documented.
-Develop a schedule for project completion that accurately allocates the correct resources to the project requirements.
-Regularly review the project schedule with the Project Team and revise as needed.
-Initiate, plan, execute, monitor, control, and close all inputs and outputs of projects.
-Maintain relationships with vendors and coach them on any linguistic issues that arise with their projects.
-Establish a communication schedule to update stakeholders including the client and appropriate staff on the progress of the project and account.
-Perform quality control measures on projects prior to delivery to clients.
-Communicate with clients to understand their needs and requirements related to projects and their account.
-Prepare and deliver completed projects to client, or ensure delivery is made to client designees by those deemed responsible.
-Develop strong client relationships through excellent communication and client interfacing skills, ensuring