Language Requirements: Fluent English (C1+) and Spanish
About The Company
Our client is a U.S.-based dental practice committed to providing patients with a professional, welcoming, and well-organized healthcare experience.
The practice relies on effective communication, accurate scheduling, insurance coordination, and dependable administrative support to ensure patients receive timely assistance throughout their dental care journey.
The team is looking for a remote professional who can help streamline daily front-office operations while maintaining a high standard of patient service.
About The Role
We are hiring a Bilingual Dental Patient Coordinator to provide remote front-office and administrative support for a busy dental practice in the United States.
In this position,
you will serve as an important point of contact for patients, assisting with appointments, insurance-related inquiries, patient records, and daily administrative requests.
You will communicate with patients in English and Spanish, coordinate with the dental team, and help ensure that appointments, documentation, and patient requests are handled accurately and efficiently.
This role is well suited for someone with experience in U.S. dental or healthcare administration who enjoys patient interaction, works well under pressure, and can independently manage multiple priorities.
What You'll Do
Patient Relations & Communication
• Serve as a primary contact for patients through phone calls, email, and text messaging
• Manage incoming inquiries and conduct outbound calls when follow-up is needed
• Communicate clearly and professionally with English- and Spanish-speaking patients
• Provide appointment reminders and follow up