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Insurance Customer Service Specialist
Location: Remote – Peru
Work Arrangement: Fully Remote (Telecommute)
Employment Type: Employee | Full-Time
Number of Openings: 1 Position
Industry: Insurance / Professional Services
Compensation: $800–$1,200 USD per month
Insurance License: Not Required
Start Date: November 2
About the Company
Our client is an established independent insurance agency with over 17 years of experience serving individuals and businesses.
The agency provides insurance-related services and ongoing policy support, helping customers navigate their insurance needs, manage policy information, and receive assistance with routine service requests.
With a strong emphasis on dependable service, professional communication, and customer relationships, the company is seeking an organized and customer-focused professional to support its insurance service operations.
About the Role
We are looking for a dependable and detail-oriented Insurance Customer Service Specialist to support the daily customer service and administrative operations of an independent insurance agency.
In this role, you will assist customers with billing inquiries, payments, policy documentation, renewals, claims intake, and general insurance service requests.
You will communicate with customers and insurance carriers, maintain accurate records, follow up on pending requests, and ensure that customer needs are addressed professionally and efficiently.
This opportunity is idóneo for someone with strong customer service, communication, and administrative skills who enjoys helping people, staying organized, and managing multiple responsibilities.
Previous insurance experience is a plus but is not required. No insurance license is needed for this position.
What You'll Do
Customer Service & Communication
• Answer incoming customer calls and emails professionally.
• Assist customers with general insurance service questions.