The Head, Agency Distribution Governance and Receivables Management is a senior leadership role responsible for strengthening governance across Agency Distribution by driving execution excellence, financial stewardship, compensation governance, and risk management. This role ensures that distribution initiatives, transformation programs, and compensation frameworks are aligned with business objectives, regulatory requirements, and sustainable growth strategies.

Leading a team of four, the incumbent collaborates closely with Agency Distribution leaders and cross-functional partners to establish best-in-class governance frameworks, enhance decision-making, and promote a culture of accountability, transparency, and operational excellence.

Position Responsibilities

This role is expected to evolve into a strategic governance and transformation leader with the following expanded mandate:

Governance, Program Execution & Risk Management

- Establish and continuously enhance governance frameworks, standards, and controls across Agency Distribution.
- Oversee governance of strategic initiatives, transformation programs, sales campaigns, and operational projects to ensure alignment with business objectives, regulatory requirements, and internal policies.
- Drive execution excellence through governance forums, approval processes, performance monitoring, KPIs, dashboards, and periodic reviews.
- Identify, assess, and mitigate operational, financial, and governance risks while ensuring audit readiness and regulatory compliance.
- Promote accountability, transparency, and continuous improvement across agency operations.

Financial Stewardship & Performance Management

- Lead budget planning, forecasting, monitoring, and financial governance for Agency Distribution.
- Partner with Finance and business leaders to align investments and resources with strategic priorities.
- Monitor financial performance, cost efficiency, investment effectiveness, and cost-to-income outcomes.
- Leverage analytics, reporting, and predictive insights to support informed decision-making and strengthen financial controls.

Compensation Governance & Transformation

- Oversee agency compensation frameworks,



incentive programs, contests, and productivity-linked compensation schemes.
- Lead compensation-related transformation initiatives, including program design, governance, simplification, automation, and implementation.
- Ensure compensation structures remain competitive, equitable, financially sustainable, and aligned with business objectives.
- Collaborate with HR, Finance, and Actuarial teams on compensation modeling, impact assessments, and regulatory requirements.

Stakeholder Management & Business Partnership

- Serve as a trusted advisor to Distribution leadership on governance, strategic priorities, and organizational performance.
- Partner closely with Agency Distribution, Finance, HR, Compliance, Actuarial, and Strategy/Transformation teams to drive alignment and effective decision-making.
- Facilitate strong governance practices across stakeholders and ensure accountability for strategic initiatives and outcomes.

People Leadership

- Lead, coach, and develop a high-performing team.
- Build organizational capability in governance, financial management, analytics, and program execution.
- Foster a culture of collaboration, ownership, excellence, and continuous learning.

Required Qualifications

- 15–18+ years of experience in:
- Governance / PMO
- Financial planning & analysis
- Distribution operations (preferably in Life Insurance)

- Proven experience in:

- Leading large-scale cross-functional initiatives
- Budget management and financial oversight
- Incentive/compensation program design

- Strong analytical, financial, and project management skills
- Leadership experience managing teams

When you join our team:

- We’ll empower you to learn and grow the career you want.




- We’ll recognize and support you in a versátil environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/ lをご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには、[email protected]までご連絡をお願いします。

Working Arrangement

ハイブリッド勤務

📌 Head, Agency Distribution Governance and Receivables Management (Asia)
🏢 Manulife group
📍 Asia