Lima Campus
1619 E 4th St
Lima, OH 45804, USA

Description
Rumpke is a family-owned and operated company that ranks as one of the largest firms in the waste and recycling industry. Our mission is simple: to deliver exceptional waste and recycling solutions to our customers and communities through a commitment to safety, service, the environment and the growth of our people.
When you join Rumpke, you’ll be part of a team providing essential services to millions of residents, businesses, and neighborhoods. You will enjoy competitive pay and comprehensive benefits, including health, dental, vision, matching 401(k), life insurance, paid vacation, and more.
This is your opportunity to make a difference for you and your family. Come join our team
Dispatchers are responsible for communicating with drivers to ensure customers are provided prompt service in a safe and efficient manner. This position receives and responds to customer calls regarding service requests and/or issues and inputs information into data base for all lines of business (Residential, Roll-off, and Commercial).



Dispatchers ensure routes are complete and assist with resolving customer issues and missed stops. The hours and physical demand may vary by location or line of business.
Responsibilities of Position:
- Effectively dispatch work orders to drivers via radio or phone to customer sites to provide service to customers, primarily in the commercial line of business
- Provide dispatch coverage for other lines of business during absences and breaks
- Receive incoming calls from customers, customer service, and sales departments, and handle each with appropriate communication and action
- Troubleshoot and resolve service, pick-up and/or delivery issues
- Assist management with the daily activities of route drivers and ensure routes are completed by assigned driver or utility driver
- Assign live loads to drivers based on designated route or driver locations
- Dispatch work orders and perform data entry int

📌 Dispatcher (Lima)
🏢 Rumpke
📍 Lima