This role offers a unique opportunity to lead quality engineering for Manulife’s Global Operations and Marketing Technology, driving excellence across digital technologies! By ensuring robust testing frameworks and automation practices, the lead directly contributes to our mission of delivering secure, scalable, and high-performing digital experiences to customers worldwide. The individual will have the opportunity to experience modern cloud technologies, collaborate across regions, and contribute to crafting global standards. This is a high-impact role that blends technical leadership with strategic execution in a fast-evolving digital landscape!

Position Responsibilities:

- Develop and implement quality engineering automation to enhance the overall quality and reliability of software products
- Establish processes & tools to maintain automation scripts and generate reports for faster bug tracking & reporting
- Analyze automation results and investigate failures
- Develop test patterns to evaluate the solutions for performance, scalability, and reliability
- Drive software development process to ensure quality-centric methodologies; captures, records, and implements leading practices for continued QA improvements
- Prepare and deliver formal quality audit reports
- Identify critical metrics for product quality and tracks the identified quality assurance metrics, such as defect densities, defect frequency, and first-time pass rate
- Collaborate with multi-functional teams including developers, product managers, and DevOps to define quality standards and integrate testing into CI/CD pipelines (e.g., using Jenkins, GitHub Actions, Azure DevOps , etc.)
- Collaborate with AEM developers to validate component-level functionality, content authoring workflows, and integration points with backend services




- Control, update and distribute new and revised quality standards and technical changes
- Oversee the setup and maintenance of test environments, including cloud-based testing infrastructure and service virtualization
- Stay up-to-date on the latest frontend and backend technologies and trends, consistently improving skills and competencies to address diverse application challenges
- Mentor and guide other team members on QA/QE practices, fostering a culture of continuous improvement and innovation in testing practices
- Develop and maintain automated test suites for functional, regression, performance, and security testing across web and mobile platforms

Required Qualifications:

- 5–10 years of progressive experience in Quality Engineering, Software Testing, or Quality Assurance, with a strong track record in large-scale, complex software environments
- Experience testing Adobe Experience Manager (AEM) Cloud Service applications.
- Extensive experience designing and executing both manual and automated testing strategies.
- Strong hands-on experience with Playwright for end-to-end test automation, including framework development, maintenance, and CI/CD integration.
- Experience integrating automated tests into CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps.
- Experience leveraging AI-assisted testing and automation tools to improve test creation, maintenance,



defect detection, test data generation, and overall quality engineering efficiency.
- Experience leading quality engineering practices across the SDLC and mentoring QA engineers.

Preferred Qualifications:

- Experience with AI-powered testing platforms and capabilities such as:
- AI-assisted test generation
- Self-healing test automation
- Intelligent test execution and prioritization
- AI-based visual validation and defect detection
- Generative AI tools supporting quality engineering workflows

- Experience with additional automation frameworks including Selenium WebDriver, Cypress, TestNG, JUnit, and API testing tools such as Postman and Swagger/OpenAPI.
- Experience with website quality, accessibility, SEO, and content validation tools such as Siteimprove.
- Experience with performance and load testing tools such as JMeter, LoadRunner, or Gatling.
- Experience with security testing tools such as OWASP ZAP or Burp Suite.
- Strong understanding of SDLC, QA governance, release quality controls, and defect management practices.
- Knowledge of cloud-native application development and cloud fundamentals.
- Experience testing enterprise digital platforms, CMS solutions, and customer-facing web applications.

When you join our team:

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a adaptable environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.

We believe that embracing inclusion is the key to creating a stronger, more resilient organization. It's not just a value - it's a strategic advantage that sets us apart.

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📌 Quality Engineering Lead (Asia)
🏢 Manulife group
📍 Asia