Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Job Description
The Platform Architect will provide expert support, analysis and research into complex problems. This is a highly technical, hands-on role and will be required to develop and maintain an expertise on the products and solutions deployed within the Customer's network.

The Platform Architect will be responsible for full platform management, including, but not limited, to the following activities:





What You'll Do
- Work in collaboration with the Armis TCSM to refine and translate complex requirements and execute on best practice solutions
- Ensure operational uptime of customer platform by performing health checks
- Ensure the customer deployments and configurations align with business use cases as defined by the TCSM and drive Armis adoption and implementation plans
- Learn and understand the customer’s business requirements and the threat landscape that is most applicable to their industry’s vertical sector
- Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
- Provide technical subject matter expertise where applicable according to the Resident Engineer area(s) of proficiency
- Apply analytical skills and technical knowledge to solve product and network problems of moderate to high complexity.
- Provide technology/product training and

📌 Platform Architect (San Francisco de Cayran)
🏢 Servicenow
📍 San Francisco de Cayran