Introduction
This is an exciting time to join Remote and make a personal difference in the global employment space by joining our Employee Lifecycle team.
As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of general employment with speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining a high standard in HR practices, it is about elevating it through better workflows, smart automation, and clear customer experiences across 80+ countries.
As a Lifecycle Operations Lead: Employee Relations & Transitions, you will support the Employee Relations and Transitions team on day to day operational challenges. This includes workflow design, process improvement, tooling, automations, data management, knowledge management, and the creation and maintenance of standard operating procedures. You are the point of contact for process, data, and tech operational needs across ER&T.;
In addition, you will help accelerate Remote’s adoption of practical,
safe AI across ER&T.; You will identify high impact use cases, partner with cross functional stakeholders to deliver, and help the team build AI fluency through clear guidance, playbooks, and guardrails.
Job Description
Process and workflow design
• Design and update complex process maps, workflows, and standard operating procedures for Employee Relations and Transitions.
• Proactively identify automation and process improvement opportunities, working closely with ER&T; leadership, Lifecycle peers, and Product.
• Identify and prioritize AI opportunities across ER&T;, then run discovery, testing, and rollout plans to move from pilot to scaled adoption.
• Support ER&T; on new country expansions by mapping key lifecycle events, dependencies, and handoffs across internal and external stakeholders.
• Drive continuous improvement through a structured lessons learned practice, translating recurring case patterns into process and tooling changes.
To
📌 Lifecycle Operations Lead (Iberia)
🏢 Remote
📍 Iberia