Account Project Manager (Lima)

Account Project Manager (Lima)

06 oct
|
Inevent
|
Lima

06 oct

Inevent

Lima

About InEvent:
InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers.
WHO WE ARE
InEvent is a remote event tech company with InEventers in over 13 different countries, speaking together more than 27 different languages. We are a integral team.
Account Project Manager (Enterprise)
Responsibilities
- Maintain a detailed understanding of the InEvent platform and services to assist clients with questions while constantly suggesting the best solution and course of action for their project(s);
- Review client concerns and seek to improve all aspects of the client experience with the company;
- Constantly promote the value of the InEvent platform and upselling through customer/client experience;
- Grow and expand clients platform usage within their organization;
- Suggest optimization of existing processes within all Customer Success initiatives;




- Mentor and coach Customer Success trainers when collaborating on the biggest Enterprise accounts from your portfolio.

Qualifications & Requirements
- 3 - 5 years of experience in Customer Success, Account Management or Account Development position is a must;
- Experience in client retention and continuous usage of the solution/service;
- Exceptional ability to communicate and foster positive business relationships;
- Technical skills is a must;
- Accountability and personal organization are essential;
- Deep understanding of customers concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed;
- Experience using CRM systems (e.g., Pipedrive, HubSpot, or similar) and SSO is a plus.
- Ability to travel internationally as needed, including short-term business trips to the United States; must be able to obtain and maintain required travel documentation (e.g., visas)

PERKS
- Health Insurance
- Paid Time

📌 Account Project Manager (Lima)
🏢 Inevent
📍 Lima

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