710 E Union Hills Dr Phoenix Arizona, 85024, +1 (480) 3987652
Starting Pay :$70,000.00 Annual

This position is eligible for a monthly bonus, based on performance goals once training is completed
Position Description:
Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key responsibilities include people leadership, store operations, financial management, inventory control, donation processing, customer service, and training and development of Team Members.

Essential Duties and Responsibilities:
• Develops and executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for operating income, revenue, and production.

• Coordinates with Retail District Manager to develop and implement strategic plans to help drive donations.

• Monitors product levels (floor work, as-is, recycle, trash,



seasonal back stock) daily to achieve bottom line sales budget against targets.

• Ensures payroll costs and operating costs are managed to budget.

• Ensures Team Members deliver excellent customer service to donors and customers.

• Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately.

• Partners with community businesses and organizations to promote Goodwill mission.

• Maintains regular and consistent in-person attendance.

• Serves as a Goodwill ambassador to the community.

• Transfers to different stores at any given moment due to business needs.

• Covers shifts at different stores at any moment due to business needs.

• Ensures that all Team Members are well-trained and fulfill their duties and responsibilities.

• Ensures that Donation Attendants demonstrate excellent customer service in receiving donations and that those donations are sor

📌 Retail Store Manager in Training (San Juan Bautista)
🏢 Goodwill of Central and Northern Arizona
📍 San Juan Bautista