Assistant Manager, Flow Acquisition Monitoring, Investment Management Services M/F
Business type
Types of Jobs - Asset Management
Job title
Assistant Manager, Flow Acquisition Monitoring, Investment Management Services M/F
Contract type
Permanent Contract
No
Job summary
What is the opportunity?
The Assistant Team Manager, FAM Malaysia, supports the team lead in overseeing day-to-day operations, focusing on team coordination, task management, and operational efficiency. This role contributes to fostering a motivated and collaborative work environment, assisting in employee development and supporting team performance. The Assistant Team Manager serves as a point of contact for operational matters within the team and collaborates with stakeholders to promote a culture of accountability, continuous learning, and process improvement.
What will you do?
Production and Supervision
- Assist the Team Manager in overseeing daily operations of the FAM team to ensure smooth and efficient workflows.
- Coordinate and monitor team tasks, including shift scheduling, leave management,
and capacity planning, to maintain adequate coverage and meet deadlines
- Support and guide team members through coaching, training, and knowledge sharing to enhance skills, performance, and development.
- Maintain and update standard operating procedures (SOPs), process workflows, and ensure accurate documentation for operational continuity.
Monitoring and Escalation
- Serve as the first point of escalation for operational issues within the team, assisting in timely identification and resolution of data flow anomalies.
- Collaborate closely with IT, Data Engineering, Risk, Business units, and other stakeholders to resolve technical and operational challenges.
- Assist in implementing and maintaining monitoring tools, alert systems, and exception handling workflows to support proactive issue detection.
- Support regular reporting on team performance, operational metrics, incident trends, and KPIs to le
📌 Assistant Manager, Flow Acquisition Monitoring, Investment Management Services M/F (Asia)
🏢 CACEIS
📍 Asia