The Senior Quality Assurance Manager is responsible for leading quality assurance activities for the Panel Level Packaging (PLP) manufacturing operation. This role drives product quality, customer satisfaction, regulatory and system compliance, operational excellence, and continuous improvement across the manufacturing value chain.
Client Details: A reputable organization in the semiconductor field.
Quality Leadership & Customer Excellence
- Lead and manage all PLP Quality Assurance functions to ensure world-class product quality and customer satisfaction.
- Achieve customer quality targets, including customer complaints below 100 ppm and zero customer excursions.
- Drive customer-focused quality improvement initiatives to reduce defects, improve performance, and enhance customer satisfaction.
- Serve as the primary quality interface with customers, managing quality inquiries, complaints, audits, and escalation activities.
- Partner with cross-functional teams to ensure timely resolution of customer quality issues and prevent recurrence.

Quality Management Systems & Compliance




- Ensure the PLP Quality Management System complies with company, industry, and customer requirements.
- Maintain the effectiveness, integrity, and continuous improvement of quality systems and processes.
- Lead internal quality audit programs and support external customer audits, assessments, and site visits.
- Ensure robust change management controls are implemented and maintained across all manufacturing and quality processes.

Manufacturing Quality & Process Control
- Establish and sustain effective process controls, including IPC, SPC, QC Gates, and manufacturing quality monitoring systems.
- Drive process capability (Cpk) improvement initiatives in partnership with Advanced Process Laboratory (APL) and Engineering teams.
- Lead deployment of FDC and inline electrical testing solutions to strengthen defect detection and process control.
- Ensure the PLP cleanroom environment complies wit

📌 Senior QA Manager (Asia)
🏢 Michael Page
📍 Asia