IT Helpdesk and Support Intern (Lima)

IT Helpdesk and Support Intern (Lima)

03 oct
|
Zohorecruit
|
Lima

03 oct

Zohorecruit

Lima

- Resource Type National Undergraduate Internship
- Region HQ
- Date Opened 09/22/2026
- Job Type Full time
- Industry Research and Development
- City Lima
- State/Province Lima

Job Description
The International Potato Center (CIP) is looking for one(1) IT Helpdesk and Support Intern to provide support to the InformationTechnology Department in Lima, Peru.
About CIP: CIP is partof the CGIAR general research partnership committed to transforming food, land,and water systems in a climate crisis. CIP’s mission is to develop and sharescience-based innovations in potato, sweetpotato, and other root and tubercrops. CIP partners with organizations in over 20 countries in Africa, Asia,and Latin America to strengthen agri-food systems and provide economic, social,and nutritional benefits, especially for women and youth. We integrate socialand biophysical sciences to address complex challenges in food and agriculture.For more information, please visit .
About the position: This position will provide essential support in thediagnosis and resolution of technical incidents,



ensuring the continuity of ITservices for both on-site and remote users. The intern will play a key role inmaintaining IT asset inventory, monitoring network services, and supportinginformation security protocols within the organization.

Training activities:
- Support in the diagnosis and resolution of incidentsrelated to computers, network connectivity,
- conference equipment, and peripherals.
- Information security support, including handling andescalating security events and incidents.
- Documentation of internal IT processes and proceduresin accordance with the ITIL framework.
- Monitoring network services and communicationsinfrastructure.
- Updating and maintaining the IT asset inventory.
- Support for end users on Office 365 applications, webconferencing tools, and business
- applications.
- Knowledge of ITIL Foundation principles.

Requirements
What are we looking for?
- Students in theirfinal semeste

📌 IT Helpdesk and Support Intern (Lima)
🏢 Zohorecruit
📍 Lima

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