DEPUTY DIRECTOR OF CUSTOMER SERVICE - CLIENT LEADER - REQ 2546627

Lima, Perú

Are you looking to broaden your professional experience? Would you like to join a dynamic and inclusive team? This opportunity is waiting for you

This is a hybrid position with the flexibility to work both virtually and from our Lima, Peru office.

Aon is in the business of better decisions

At Aon, we craft decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like?

The Client Leader is accountable for leading Aon’s relationship for its most strategic clients across solution lines. Primary objectives of this role are to deliver retention and accelerated growth, bringing together and leading, through inclusion and trust, a client team of Aon colleagues to deliver one firm to Aon’s clients, and accessing and investing regular time with the most senior decision-makers, as well as all partners,



at our clients to gain an in-depth knowledge of their business priorities

• Drives business results for clients, meeting new, retention, and rollover metrics by client across solution lines.
• Builds, continuously updates, and aligns resources to complete Client Value Creation Model. Delivers our General Standards detailed, including bringing all key stakeholders at Aon and the Client together for deep strategy and execution of our commitments and plans. This requires a regular commitment around presence with all stakeholders in the client’s organization and updated Relationship mapping that is shared with client teams.
• Influences all levels of Aon to deliver the appropriate internal resources and ensure excellent service from client delivery and shares strategy and planning with the Aon team through regular check ins, and Client Planning sessions.
• Aon IQ – through formal training and knowle

📌 PER Director Adjunto Cuenta (Lima)
🏢 Aon
📍 Lima