About the role
The Flight Reservations Coordinator supports Latin American reservations local operations teams in regard to handling the regions growing flight needs. The Flight Reservations Coordinator will book, issue tickets and make changes as needed to domestic regional flights COGS and repositioning flights for CEOs for the assigned trip codes.
This is a temporary role with a 3.5month fixedterm contract to cover a maternity leave.
What youll be doing
A.Administer aspects of required air reservations, modifications, refunds and cancellations in a timely and efficient manner.
B.Communicate all significant details to the Reservations team, CEOs and other relevant stakeholders in preparation for the trip.
C.Assist in building and communicating out reports to relevant stakeholders.
D.Maintain a high level of service when dealing with Airlines over the phone or emails, ensuring issues are communicated and escalated where appropriate.
E.Assist in the blocking process by communicating with the airlines and the appropriate stakeholders.
F.Provide general air support related to rates, systems GDS, processes and procedures to team members.
G.Maintain constant communication with Flight Reservations Supervisor and team members for any issues regarding reservations, systems or procedures.
H.Other duties as assigned.
Requirements
Must Have
A.1 year experience working in flight reservations for travel agencies, tour operators or airlines. Experience with group series will be considered as an asset.
B.Knowledge and experience using GDS Amadeus, skilled in reservations, ticketing, refunds exchanges.
C.Intermediate level in English both written and spoken.
D.Intermediate computer skills Word, Excel, G Suite.
E.Excellent attention to detail and organizational skills.
F.Strong communication skills emails and telephone.
G.Familiarity with Regional Geography.
H.Excellent teamwork skills and self motivation.
I.Positive and Innovative Attitude.
J.Passion for delivering superior customer service.
K.This role is a hybrid role based out of Peru, where a minimum number of days as set by the region, is required in the Lima office.
QUALIFIED APPLICANTS MUST HOLD APPROPRIATE CITIZENSHIP OR DOCUMENTS PERMITTING THEM TO RESIDE AND WORK IN PERU
What Do We Offer You
A.Competitive Total Rewards Package, including exclusive travel perks
B.Additional days off, including on your birthday
C.Vacation time for you to recharge
D.Enhanced Parental Leave
F.Meaningful Employee Recognition Program
G.Learning and Growth Opportunities
H.Employee Resource Groups
Applicable based on location
Please note that Artificial Intelligence AI is used in the selection or interview process.
G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.
Bolsa de trabajo Perú ofrecemos puesto de Flight Reservations Coordinator Maternity cover para el sector de Hosteleria Turismo en la empresa Grandes Aventuras del Peru SAC de Miraflores. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Jornada completa.
📌 Flight Reservations Coordinator Maternity cover Advanced English skills are required (Miraflores)
🏢 Grandes Aventuras del Peru
📍 Miraflores
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