Talent Acquisition Manager (BPO/ Contact Center)

Atain is looking for Talent Acquisition Manager (BPO/Contact Centre), this role will be responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates. Manager - Talent Acquisition will also be responsible for stakeholder management & process improvement.

Key Responsibilities

- Responsible for Talent Attraction, providing end-to-end recruitment, sourcing, screening and on-boarding candidates & adhering compliance activities e.g. BGV completion, drug test etc.
- Meeting hiring targets, salary budgets, cost per hire and SLAs as per the defined plan
- Develops sourcing plans through low cost channels and executes sourcing activities
- Conducts interviews, coordinates with line interviewers & doing negotiation
- Prior experience in BPO/Contact Centre hiring is required
- Rolling our offers and contracts
- Identifies opportunities to improve processes and tools to meet recruitment targets
- Manage campaigns effectively and ensuring that the numbers of candidates being assessed reflects business requirements and that suitably qualified candidates are delivered on time.




- At least 10 years of relevant recruitment/sourcing related experience.
- Previous experience in any ATS is preferred (Taleo, Success Factor etc.)

Personal Style Enablers:

- Strong communications skills
- Strong interpersonal skills to effectively build relationships and establish trust, respect, competence, and confidence among peers, associates and applicants
- Solutions-focused, able to sort through information and develop solutions quickly
- Comfortable with uncertainty, ambiguity and constant change, yet able to set priorities and execute on assignments
- Detail oriented with practical approach to problem solving
- Able to manage high volume workload and have a adaptable approach

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.

📌 Talent Acquisition Manager (BPO/ Contact Center) - Peru (Lima)
🏢 Atain
📍 Lima