Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, integral financial system.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Kraken's VIP team supports the firm's highest-value private clients; high-net-worth individuals (HNWIs) who expect a premium, secure, and highly tailored experience. We ensure Kraken remains the exchange of choice for VIPs by delivering white‑glove relationship management, personalized trading enablement, and high‑impact benefits.
We are looking for a Senior VIP Relationship Manager,
Asia to help us scale our VIP client book and growth across the region. This is a hybrid role: part white‑glove relationship management, part growth and business development; building Kraken and Payward's presence inside Asia's VIP trading and investor communities, running local marketing and events, and sourcing new whale relationships.
We're looking for someone who isn't afraid to be bold, can build and scale initiatives from the ground up, and is humble enough to fail fast and move on to the next challenge. If you thrive in ambiguity and can operate in a fast-paced, scrappy environment, this role is for you.
The opportunity
- Serve as the trusted point of contact for Kraken's top private clients across Asia, delivering consistent, high‑quality white‑glove service and building deep, durable relationships.
- Own the regional VIP book end to end: onboarding, tier progression, retention, and proactive intervention on at‑risk and lapsing clients.
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📌 Sr. VIP Relationship Manager, Asia
🏢 kraken
📍 Asia