To be added

Key Responsibilities

- Responding to phone calls, emails, and chat messages.

- Quickly and efficiently resolving customer issues.

- Processing returns, exchanges, and customer complaints.

- Keeping records of each interaction with customers.

- Updating customer information in the CRM system.

- Collecting and forwarding customer feedback to relevant departments.

- Informing customers about the status of their inquiries.

Skills, Knowledge and Expertise

- - Ability to conduct dialogue politely and professionally.

- Ability to work with large volumes of information.

- Attention to detail and accuracy in documentation.

- Proficiency in PC and basic office programs.

- Skills in working with CRM systems and other specialized software.

Why join us





- Help us challenge injustice by creating fair choices for millions of people across 47 countries.

- Develop your professional skills with access to mentoring, career consulting, and learning programs.

- Collaborate with teams around the world and gain international experience through our General Talent Exchange Program.

- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.

- Work alongside people who take initiative, speak openly, and challenge themselves to grow.

- Improve your language skills through co-financed courses and internal speaking clubs.

Final benefits may vary depending on the location.

📌 Customer Support Specialist (Lima)
🏢 Indrive
📍 Lima